Shipping Policy

Shipping Information

Order Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times

International Shipping

We proudly serve customers globally (excluding some Asian countries and remote areas). Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Returns & Exchanges Policy

At Specialty Clothing Stores, we’re committed to your complete satisfaction with every military pride apparel, costume piece, or outdoor adventure gear you purchase. We understand that sometimes products need to be returned or exchanged, and we’ve designed this policy to make the process as straightforward as possible for our global community of enthusiasts.

Quick Policy Overview

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, unwashed, with original tags and packaging
• Return Shipping: Customer responsibility (except for defective items)
• Refund Processing: 5-10 business days after we receive your return

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must meet the following criteria:

• Return request made within 15 days of delivery confirmation
• Item is in original condition: unworn, unwashed, and undamaged
• All original tags and labels are attached
• Item is in its original packaging
• Accompanied by the original receipt or proof of purchase

Step-by-Step Return Process

Step 1: Submit Return Request

Within 15 days of receiving your order, email us at [email protected] with the following information:

Step 2: Receive Return Authorization

Within 2 business days, we’ll email you a Return Authorization Number and shipping instructions. Do not ship your return without this authorization as we cannot process unauthorized returns.

Step 3: Package and Ship Your Return

Securely package the item(s) in their original packaging, include the original receipt or packing slip, and clearly write your Return Authorization Number on the outside of the package.

Ship to:
Specialty Clothing Stores Returns
4685 Everette Alley
Pompano Beach, FL 33062
USA

We recommend using a trackable shipping service and retaining your shipping receipt until your return is processed.

Step 4: Return Processing & Refund

Once we receive and inspect your return (typically within 3-5 business days of receipt), we’ll process your refund or exchange.

Refund Information

Refund Timeline

• Credit Card/PayPal Refunds: 5-10 business days after we process your return (depending on your financial institution)
• Original Shipping Costs: Non-refundable unless return is due to our error
• Return Shipping: Customer responsibility (except for defective/wrong items)

Refund Method

Refunds will be issued to the original payment method used for purchase:

• Visa/MasterCard/JCB: Credited back to your card
• PayPal: Refunded to your PayPal account

Exchanges

We’re happy to exchange items for a different size or color, subject to availability. The process is the same as returns, but please specify your exchange preference in your return request.

Quick Exchange Option: For faster exchanges, you may place a new order for the desired item while your return is processing. Once we receive your return, we’ll process your refund for the original purchase.

Defective or Incorrect Items

If you receive a defective item or incorrect product, please contact us immediately at [email protected]. We’ll cover return shipping costs and expedite your replacement or refund.