Welcome to Specialty Clothing Stores! We’re dedicated to bringing you high-quality military pride items, costumes, and outdoor gear with reliable global delivery. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, don’t hesitate to contact our customer service team.
Product Questions
1. What types of products do you offer?
We specialize in a wide range of items including military pride apparel, costumes (e.g., Children’s Costumes, California Costumes), activewear, outdoor gear (like Camping & Hiking equipment), and unique giftware. Our menu covers everything from Halloween decor to health care accessories, ensuring you find something for any occasion.
2. Are your costumes and collectibles high-quality?
Absolutely! We carefully package delicate items like costumes and collectibles to ensure they arrive in perfect condition. Each product is selected to reflect American pride and specialty apparel, ideal for events like Halloween or outdoor adventures.
3. Do you have products for children?
Yes, we offer Children’s Costumes and other kid-friendly items, all designed with the same attention to quality and detail as our adult products.
Shipping & Delivery
1. How long does shipping take?
We process orders in 1-2 business days. After dispatch:
- Standard Shipping: 10-15 days via DHL or FedEx (cost: $12.95).
- Free Shipping: 15-25 days via EMS for orders over $50.
2. Do you ship to my country?
We ship globally, excluding some Asian countries and remote areas. If you’re unsure about your location, please email us for confirmation.
3. Can I track my order?
Yes! Both shipping methods include tracking. You’ll receive a tracking number via email once your order is dispatched from our Pompano Beach headquarters.
4. What if I need my order faster?
For time-sensitive deliveries (e.g., Halloween costumes), we recommend Standard Shipping. Plan ahead to ensure your items arrive on time!
Returns & Exchanges
1. What is your return policy?
You can return items within 15 days of receipt. Please ensure products are in original condition. For details on initiating a return, contact us at [email protected].
2. What if my item arrives damaged?
We take great care in packaging, but if something goes wrong, email us immediately with order details and photos. We’ll help resolve the issue promptly.
Payment & Accounts
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
2. Is my payment information safe?
Yes, we use trusted payment gateways to protect your data. Your security is our priority.
3. Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences for future purchases.
General Inquiries
1. How can I contact customer service?
Reach us at [email protected] or visit our address: 4685 Everette Alley, Pompano Beach, FL 33062, US. We’re here to help with any questions about your specialty apparel journey!
2. Do you offer discounts or promotions?
Keep an eye on our website for seasonal offers, such as free shipping on orders over $50. We love helping you build your collection affordably.
Thank you for choosing Specialty Clothing Stores! We’re committed to making your experience seamless, from browsing to delivery. Your military pride, costumes, and outdoor gear are more than just items—they’re expressions of who you are. Happy shopping!